General

The following privacy policy describes the information and privacy practices for United Computer Professionals, services provided at your home or office. This privacy policy describes how United Computer Professionals, LLC Team Members will collect and use your information. All information provided to United Computer Professionals, LLC will NOT be shared with United Computer Professionals, LLC parent companies. When you provide a United Computer Professionals, LLC Team Member with your personal information, you consent to the information practices described in this policy.

To assist you with reading through our privacy policy, we have provided questions and answers below that you may find helpful in understanding our privacy practices:

Frequently Asked Privacy Policy Questions

• What information does United Computer Professionals, LLC collect from me?
• When does United Computer Professionals, LLC collect information from me?
• How is my information used?
• Does United Computer Professionals, LLC share my personal information with others?
• Do I have choices regarding the use of my information for marketing purposes?
• How does United Computer Professionals, LLC secure my personal information?
• Does United Computer Professionals, LLC use cookies or other technologies to collect information about me?
• How can I update my information?
• Does United Computer Professionals, LLC collect information from children?
• Will this Privacy Policy CHANGE?

What information does United Computer Professionals, LLC collect from me?
We may collect personal information such as your name, mailing address, phone number, email address, credit card number and other billing information.

When does United Computer Professionals, LLC collect information from me?
While taking advantage of products or services available from United Computer Professionals, you may be asked to provide personal information. For example, you may be asked to provide personal information when you schedule an appointment for services at your home or office, contact United Computer Professionals, LLC call centers with a question or concern, participate in a promotion or survey, and / or participate in other activities with United Computer Professionals, LLC entities.

How is my information used?
United Computer Professionals, LLC uses the information you provide in order to fulfill requests for services or information; provide customer services; administer promotions or surveys; offer new products or services; improve the effectiveness of UnitedComputerProfessionals.com, marketing endeavors and offers; conduct research and analysis; send marketing communications; or perform other business activities.

Does United Computer Professionals, LLC share my personal information with others?
United Computer Professionals, LLC does not sell or rent your personal information to third parties. United Computer Professionals, LLC may need to share your personal information with certain third parties such as our service providers and other representatives for limited purposes. For example, United Computer Professionals, LLC may share personal information with third parties to perform services such as sending United Computer Professionals, LLC marketing communications, servicing products, conducting research, analysis or administering surveys, sending regular mail and email on behalf of United Computer Professionals, processing credit card payments, providing call center services, data storage and hosting services. The third parties with whom United Computer Professionals, LLC conducts business are only authorized to use your information to perform the service for which they were hired. As part of the agreement with them, they are required to follow the privacy guidelines provided to them and to take reasonable measures to ensure your personal information is secure. From time to time, United Computer Professionals, LLC may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. United Computer Professionals, LLC also reserves the right to report to law enforcement agencies any activities that United Computer Professionals, in good faith, believes to be unlawful. United Computer Professionals, LLC may share certain personal information when United Computer Professionals, LLC believes that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. United Computer Professionals, LLC may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Do I have choices regarding the use of my information for marketing purposes?
United Computer Professionals, LLC is an opt-out organization. Once United Computer Professionals, LLC receives your information, United Computer Professionals, LLC may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-out of receiving future marketing communications from United Computer Professionals. To change your status with respect to receiving marketing communications from United Computer Professionals, you may 1) Follow the directions on a marketing e-mail or direct mail marketing communication from us. Marketing communications from United Computer Professionals, LLC will tell you how to stop receiving them. 2) Call 303-475-9257, request to opt-out of marketing communications and provide your current contact information. 3) Send an email with your current contact information to info@UnitedComputerProfessionals.com. Or 4) Send a request with your current contact information to United Computer Professionals, 13260 W. Coal Mine Dr, Suite 224, 80127 Littleton, Colorado. If you send an email or letter request, please include your full name, address, phone number and email address and indicate specifically what type of marketing communication(s) (for example, email, direct mail and / or phone) you wish to stop receiving. This helps identify you correctly in United Computer Professionals, LLC systems so Team Members can accurately process your request. United Computer Professionals, LLC will take the appropriate steps to implement your request to opt-out of receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from United Computer Professionals, LLC marketing lists, it may take up to ten business days for emails, 30 calendar days for phone calls and six weeks for direct mail. Until the change takes effect, you may still receive marketing communications from us. Also, please note that even though you may have requested not to receive future marketing communications, you may still receive business-related communications such as appointment confirmation calls, billing information or other organization-related communications. If you have never provided your personal information and would like to be added to our marketing list, please use the contact information above.

How does United Computer Professionals, LLC secure my personal information?
SECURITY Whether you are using UnitedComputerProfessionals.com, having services performed at your location, or contacting the United Computer Professionals, LLC call center, United Computer Professionals, LLC has security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under United Computer Professionals's abilities. This includes personal information that you provide in order to complete a purchase. United Computer Professionals, LLC cannot ensure or warrant the security of any information you transmit by email, and you do so at your own risk. Please note: While United Computer Professionals, LLC is able to protect personal information that is provided during the course of business, United Computer Professionals, LLC cannot take responsibility for data loss on the products or systems serviced. You will need to ensure your data has been removed or backed-up in order to safeguard this information. REMOTE ACCESS United Computer Professionals, LLC offers remote access service to assist in diagnosing and resolving system issues. This process allows a United Computer Professionals, LLC Team Member to remotely access your computer to determine the problem and either repair it or provide advice on what options are available to fix the issue. By taking advantage of this service, you are giving permission to a United Computer Professionals, LLC Team Member to log into your computer which may contain personal information. A United Computer Professionals, LLC Team Member will only search your computer to determine the cause of the problem and will attempt to limit their interaction with your files to a minimum. It is your responsibility to ensure all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.

Does United Computer Professionals, LLC use cookies or other technologies to collect information about me? We do not use cookies. All information gathered to give you a unique user experience is based on data you submitted to our servers. The United Computer Professionals, LLC web server automatically collects clickstream information such as the address, or URL of the web site that you came from before visiting UnitedComputerProfessionals.com, which pages you visit on UnitedComputerProfessionals.com, which browser you used to view UnitedComputerProfessionals.com and any search terms you may have entered on UnitedComputerProfessionals.com, among other things. UnitedComputerProfessionals.com may use other technologies to track which pages of United Computer Professionals, LLC sites visitors view. This anonymous clickstream data helps us understand how visitors use United Computer Professionals, LLC sites.

How can I update my information?
United Computer Professionals, LLC wants your information and marketing preferences to be accurate and complete. United Computer Professionals, LLC provide several different methods for you to update your personal information. To update your information, call 303-475-9257, or send a request to: UnitedComputerProfessionals.com or United Computer Professionals, Attention: Privacy Manager, 13260 W. Coal Mine Dr, Suite 224, 80127 Littleton, Colorado. If you send an email or letter request, please include your current contact information and the requested changes you would like made.

Does United Computer Professionals, LLC collect information from children?
United Computer Professionals, LLC will not knowingly or intentionally collect personal information online from children under the age of 13. United Computer Professionals, LLC is committed to protecting the privacy of children.

Will this Privacy Policy CHANGE?
Because United Computer Professionals, LLC will continue to implement new technologies and improve the services and features provided, this policy is subject to change. If there are changes or additions to this privacy policy, we will post those changes here or in other formats for you to review. If we change our information practices or this privacy policy in such a way that your personal information may be used or shared in a different manner, United Computer Professionals, LLC will give you the opportunity to opt-out of having your information used or shared in that new manner.

Effective Date: July 25th, 2005